SpinDragonz Privacy Policy
Last updated: November 28, 2025
At SpinDragonz, we are committed to protecting your privacy and complying with all applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information necessary to provide our gaming services and comply with regulatory requirements. This includes your name, address, date of birth, government-issued identification, contact information, banking details, and gaming history. We also collect usage data such as IP addresses, device information, and gameplay activity. Additionally, we gather information required by provincial gaming authorities and federal regulations, including verification documents for transactions exceeding $3,000 CAD.
How We Use Your Information
We use your personal information to verify your identity, process transactions, prevent fraud, and ensure compliance with provincial and federal gaming regulations. Your data helps us deliver personalized gaming experiences, manage your account, and communicate important updates regarding responsible gaming and service changes. We also use aggregated information to improve our platform, enhance security measures, and detect suspicious or illegal activity. Your information enables us to support responsible gambling initiatives and provide access to support services when needed.
Information Sharing
We share your personal information with provincial gaming authorities, regulatory bodies, and law enforcement when required by law or in response to legal processes such as subpoenas or search warrants. Your information may be disclosed to trusted service providers who assist us in operating our platform, processing payments, and maintaining security, all under strict confidentiality agreements. We do not sell your personal information to third parties without your explicit consent, except as permitted or required by Canadian privacy legislation.
Data Security
SpinDragonz employs advanced encryption technologies and industry-leading security protocols to protect your personal and financial information against unauthorized access and data breaches. We maintain secure servers, implement multi-factor authentication, and follow best practices in data management consistent with Canadian privacy standards. Our security measures are regularly reviewed and updated to address emerging threats. All staff members with access to your information are bound by confidentiality agreements and trained in data protection compliance.
Your Rights
Under Canadian privacy legislation, including PIPEDA and provincial privacy acts, you have the right to access, review, and request correction of your personal information. You may withdraw your consent to our collection and use of your data at any time, subject to legal obligations. You have the right to request deletion of your information where permitted by law, and to lodge complaints with applicable privacy commissioners. You may also complete a Self-Exclusion Form to limit or stop your gambling activities across regulated gaming facilities in your province.
Cookies and Tracking
SpinDragonz uses cookies and similar tracking technologies to enhance your user experience, analyze platform usage, and maintain security. These technologies help us remember your preferences and detect fraudulent activity. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer. For concerns regarding our privacy practices, you may also file a complaint with the applicable provincial privacy commissioner.
[email protected]